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Security and privacy

Your data stays in your organization​

Every request to DetectOS is checked against your organization and the networks you have been given access to. People outside your organization can only see your networks if one of your Admins gives them access. See Network access.

We test this continuously: an automated test suite tries to reach every data route as a signed-in user from a different organization, and fails if any of them succeeds.

Signing in​

  • DetectOS is invite-only. Nobody can sign up on their own.
  • Accounts lock for a short time after repeated failed password attempts.
  • Sessions end after 24 hours.

When Detect support looks at your account​

To help with a support request, Detect administrators can view DetectOS as you. These sessions are:

  • Read-only. Nothing can be changed while viewing as you.
  • Time-limited to 30 minutes.
  • Logged, recording who viewed, whose account, the reason and when.

Privacy​

You agree to the Privacy Policy the first time you sign in. Detect does not sell your data or share it for marketing.

To ask for a copy of your data, a correction, or deletion, email support@detectinspections.com.

Service status​

See live and past incidents, and subscribe to updates by email, on the DetectOS status page.